Shipping policy

How your order ships

Bailey's Auto Solutions supplies parts through its supplier relationships. Many parts ship directly from the supplier to you. Supplier inventory is updated regularly, but availability can change before an order is processed. If an item becomes unavailable or its shipping arrangements change, we will contact you about the available options. An order confirmation is not a shipment confirmation.

Rough Country ground shipping

Eligible Rough Country ground orders of up to 350 pounds can receive free ground shipping to the contiguous 48 United States and Washington, D.C., as shown at checkout. Freight-only products and tires larger than 35 inches are excluded from this ground offer. Orders that require freight or exceed the ground weight limit require a shipping quote before purchase.

Alaska, Hawaii, territories, and international destinations are outside our standard online shipping setup. Contact us to confirm whether service is available and obtain a quote before ordering. We do not promise shipping availability to these destinations.

Delivery addresses

Provide a complete physical street address. Rough Country shipments cannot be sent to P.O. boxes or APO addresses. Include an apartment, suite, or unit number when applicable. Contact us promptly if an address needs correction; changes may not be possible after supplier processing begins.

Freight shipments

Large or heavy items require a separate freight quote. We will confirm the destination, whether it is a business or residence, and any unloading or liftgate needs before confirming the charge. Do not assume a residential or liftgate delivery is included in a free-ground offer.

Bodyguard bumpers

Bodyguard bumpers are built to order and are currently offered by quote. We confirm fitment, finish, options, price, estimated build time, and freight arrangements before accepting an order. Build and delivery estimates can change and are not guaranteed arrival dates. Any order-specific cancellation or return restrictions must be disclosed with the quote before payment.

Processing, delivery, and tracking

Processing and transit times depend on supplier availability, the product, destination, and carrier. We do not offer a blanket one-business-day processing guarantee. An order may arrive in multiple packages or shipments. We will provide available tracking information after the supplier confirms shipment.

Problems, changes, or cancellations

Contact us promptly about an incorrect address, requested cancellation, missing shipment, damage, or an incorrect item. We will help investigate with the supplier or carrier. A change or cancellation may not be possible after processing or shipment begins. This does not limit any rights you have under applicable law.

Contact

baileysautosolutions@gmail.com
307-262-3546
4641 Pontiac St, Mills, WY 82644